How Information Is Collected
When you utilize certain aspects of our website services, we will ask you for information such as your name, address, e-mail address, telephone number and certain demographic information. We need certain information in order to register you as a unique user and let you access personalized services. However, other requested information is optional and can be given at your discretion.
Like most websites, LC uses “cookies.” A “cookie” is a text file, invoked by standard browser software, that we place on your hard drive to enable our systems to, among other things, recognize your browser, track transactions, and allow you to navigate our website without having to re-enter information. We may also automatically receive and store certain other types of information, such as the type of web browser you use or the pages you link to from the LC website.
For security reasons, credit card information is not stored on our web server. Your credit card information will be used only to process your payment through a secure, encrypted third-party partner.
Use of Information We Collect
If you provide your email address, mailing address or telephone number, LC may also use your personal information to contact you regarding special offers from LC, updated information about LC or the LC website, and new services offered by LC. If you wish to be removed from these contact lists, you may do so by contacting us.
Third-party Service Providers
LC may engage reputable third-party vendors in order to help us manage our website and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our website.
Administration of Our Website / Compliance With Law
We may disclose your personal information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating the law or to protect the safety, property or other rights of our users or the public. In addition, we may disclose or access account information for administrative and other purposes that we believe are necessary to develop, maintain, and improve our products and services. We also may disclose your personal information if we believe, in good faith, that we are required to do so in order to comply with applicable laws, a subpoena, or other legal processes.
Social Media Commenting Policy
At the Long Center, we consider social media to be our community space—a space where our patrons and our neighbors come together to interact with us and with each other regarding our events and performances for the community. As such, we value diverse opinions, artistic visions & points of view, and require that online engagement be respectful & constructive. Comments that are inappropriate, defamatory, libelous, threatening, or discriminatory of race, gender, religion or sexual orientation will be removed. The inclusive nature of our social media channels requires that comments be free of profanity, hostility or hate speech, and follow the policies of each individual social platform.
Review and Change Your Personal Information
We encourage users to visit the LC website to update and edit their personal information and keep it current. If you need assistance to update or change your personal information, contact us at:
Please include both your old and new contact information so that we can make the appropriate changes.
Security Used to Protect Your Information
We take commercially reasonable steps to maintain the security of customer information via a variety of access controls, including password protection, electronic firewalls, and data encryption. However, LC does not guarantee the security of such information.
Other Organizations Featured on Our Website
We may provide links to other websites, but LC is not responsible for the privacy policies, terms and conditions of use, or content of any such websites. We encourage you to familiarize yourself with the privacy policies and terms and conditions of use of linked websites. You may agree to provide personal information to other companies who provide content for various parts of our website. If you agree to provide information to such companies, that information will be subject to their privacy policies.
Children Under Thirteen Years of Age
We do not knowingly collect personally identifiable information from children under thirteen years of age.