Careers & Internships

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The Long Center is a fun and dynamic place to work in Austin. Please check the available listings below to see if we are accepting applications for employment. Applications for internships are accepted year-round.


Current Listings

House Technician (Audio/Video)

Summary: The House Technician (Audio/Video) supports the Production Department and the entire Long Center team by overseeing house audio and video operations in all venue. This position must interface well with incoming companies and Long Center staff while maintaining Long Center safety and artistic standards. This position will oversee the set up and the safe operation of Long Center equipment, especially Audio and Video equipment. A thorough understanding of Long Center’s audio and video equipment is required for adequately advancing productions, discerning operation, and for troubleshooting problems. This person will attend to the maintenance of the Long Center’s audio and video systems, helping to keep systems at peak performance levels. As a fully functioning member of the Long Center’s production staff, the House Technician (Audio/Video) also has the responsibility to assume other stagehand tasks as assigned.

Essential Duties and Responsibilities include the following. Other Stagehand duties may be assigned by the Senior Director of Production and Operations or designee.

  • Be present for load-ins, load-outs, technical rehearsals, work calls, and performances as assigned.
  • Assist in the supervision of the audio and video systems and coordinate audio and video technical needs of the Long Center and its users at the direction of Senior Director of Production and Operations, Production Supervisors, and the Head Audio/Video Technician.
  • Work in conjunction and lead stagehands, volunteers, and contract labor brought in to assist on productions.
  • Design audio systems as assigned for Long Center Presents shows.
  • Occasionally act as Head Audio/Video Technician for Long Center Presents and rental events as assigned.
  • Works as audio board operator and mix shows as assigned.
  • Train local sound and video technicians to properly operate The Long Center’s equipment within manufacturer’s guidelines and The Long Center’s standards.
  • As necessary, advance with production staff from incoming clients to ensure that their audio video needs can be effectively met.
  • Maintain and track theatrical audio video equipment inventories.
  • Advise the Senior Director of Production and Operations, Production Supervisors, Head Audio/Video Technician, and other department heads on audio video system status and the need for any remedial action necessary.
  • Pursue opportunities for continuing education in the audio video field so as to stay abreast of the latest technologies, techniques, and equipment.
  • Assist in the preparation and maintenance of a capital replacement schedule based upon the demonstrated needs of Long Center users and the potential of realizing greater operational efficiency and performance quality.
  • Execute inspections and make repairs to audio video systems and equipment. Supervise third party vendors as necessary.
  • Assist the Senior Director of Production and Operations and production staff with all aspects of production.
  • Be available for long and irregular hours.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Customer Service: manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments; understand and fulfills the I PERFORM service model
  • Knowledge of and proficiency with the following:
    • Analog and digital audio mixing consoles and the standard “outboard” equipment for those types of consoles
    • Audio patch bays and signal routing
    • Multi-zoned speaker systems and system management
    • Wireless microphone systems
    • Intercom systems
    • Paging system
    • Stagecraft such as lighting and rigging
    • Computer skills: MS Office, internet, PowerPoint, AudioCore, SMAART, QLab
    • Digital projectors
    • Video signals: composite, VGA, DVI, SDI
    • Video routing, video baluns
    • Basic repair: cables, connectors, and such
  • Team Work: balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback ;contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed; recognizes accomplishments of other team members.
  • Organizational Support: follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity
  • Dependability: follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; willing to work more than 40 hours per week as assigned; completes tasks on time or notifies appropriate person with an alternate plan.
  • Planning/Organizing: prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans
  • Professionalism: approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education/Experience: Associates degree or equivalent from two-year college or technical school; or six months to one year related experience and.or training; or equivalent combination of education and experience; highly skilled and experienced with all aspects of theatrical sound reinforcement and video systems, equipment and their maintenance needs
  • Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization
  • Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ration, and percent and to draw and interpret bar graphs
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Computer Skills: Excell (proficient), Word (proficient), MS Outlook, experienced with (or easily trained on) the Long Center’s scheduling system, and CAD (AutoCad and Vectorworks).
  • Certificates and Licenses: no certifications needed

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate to high.
  • While performing the duties of this job, the employee is frequently exposed to work in high, precarious places.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must frequently lift up to 75 pounds and/or move up to 250 pounds.
  • Specific vision abilities required by this job include close vision and distance vision.
  • While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk and hear.
  • The employee is frequently required to sit and use hands to finger, handle and feel.

Important Note: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related Stagehand duties, as assigned by their supervisor.

**This position is governed by a Collective Bargaining Agreement with IATSE (Local 205). Union membership is not a requirement for hiring.

Long Center House Technician Full Description ›

To Apply:

Please email cover letter, resume, and references for this position to: techcareers@thelongcenter.org No phone calls, please.

President and CEO

Summary: The President serves as the Chief Executive Officer of the Long Center, and as its external spokesman and representative. Working with the Board, the CEO provides vision, strategic direction, and oversight of the Center’s resources. The CEO has responsibility and accountability for the leadership, management, and direction of all aspects of its operations.

Relationships: The CEO reports to the Executive Committee of the Board of Trustees through its chair, Patsy Woods Martin (who will be succeeded by Tom Sellers 10/1/16). The CEO serves as an ex officio non-voting member of the Board.

The positions reporting to the CEO are:

Vice President, Programming & Production
Vice President, Development
Vice President, Finance & Administration – Dwayne Cooper
Vice President, Sales & Marketing
Director of Education & Outreach
Chief Revenue Officer
Executive Assistant to the CEO

The CEO works closely with the Board and its committees, with the executive directors of the Founding Resident Companies, and with stakeholders including other arts, education, cultural, community, and government entities.

PrioritiesTo be addressed during the first six months.

  • Prepare for the launch of the strategic planning process in September
  • Review the budget and financial plan, and ensure that revenues are strengthened
  • Evaluate the organization’s structure and ensure that all function shave the staffing and other resources needed for success
  • Evaluate current government relations issues and build long-term, sustainable relationships with city elected officials and staff.

Primary Responsibilities: 

  • Provide vision, direction, and resources to ensure that the Long Center is a dynamic multi-purpose venue that fulfills the expectations of a ll stakeholders: performance companies and artists; audiences; donors; governmental, corporate, and foundation leaders; community organizations; and the public.
  • Maximize earned income and manage the budget effectively, and lead the drive for contributed income, working with the Board and the development staff to provide the resources needed.
  • Lead the effort to strengthen relationships with the City of Austin, its elected officials and staff, to ensure that the Center can maximize its opportunities.
  • Oversee the effort to host, program, and market diverse cultural, educational, and entertainment experiences that will promote community access to the arts, reflect artistic innovation and vigor, and build artists, audiences, and arts donors.
  • Create high visibility for the Long Center, serving as its chief spokesperson, and actively seeking new opportunities to expand its reach and its reputation.
  • Work with the Board to develop and make full use of the strengths that the Trustees can contribute directly and in bringing other expertise and resources to the Center.
  • Nurture and manage strong and effective working relationships with the Founding Resident Companies and the Resident Companies, and create and grow new partnerships within the region’s performing arts community, in Texas, nationally, and internationally.
  • Partner with other arts, educational, business and civic organizations to develop innovative programming that promotes lifelong learning about and appreciation for the arts.
  • Work effectively with the senior management team, and train, motivate, and retain a strong staff and volunteer team whose commitment to the Center’s mission rewards all stakeholders.
  • Keep the organization and the Board fully informed of and prepared for changes in the arts industry, the political and social environment it operates in, and the philanthropic community.

Ideal Experience: 

  • Education: This job requires at least the organizational, analytical, and communications skills normally acquired through the completion of a bachelor’s degree. An advanced degree or professional certification in a relevant field would be a valuable addition.
  • Work Experience: At least 10 years of significant management responsibility for staff, budget, and operations, preferably in a nonprofit performing arts center; experience with the business model of a multiple venue arts facility, including programming and marketing, would be ideal.
  • A strong track record at a senior level in the performing arts and/or entertainment industry is essential, with a thorough understanding of contracts, industry practices, and optimal revenue realization.
  • Financial acumen and demonstrated expertise in financial management (on both the revenue and expense sides) is essential.
  • Proven ability to engage donors and cultivate new financial support, and demonstrated success in designing and executing fundraising efforts.
  • A track record of effective management of board relationships with a large, diverse, and strong volunteer board.
  • Excellent communications and presentation skills, with demonstrated success as a public speaker and a high comfort level with new technologies and innovative ways of reaching new generations of audiences and potential patrons.
  • A history of building positive professional and community relations with arts, education, business, and civic organizations, and a demonstrated commitment to community involvement and leadership.
  • An understanding of and commitment to best practices in nonprofit board and staff management.

Ideal Personal Profile:

  • A charismatic leader with a demonstrated passion for the performing arts, deep respect for artists and audiences, and the ability to inspire others to increase their knowledge, patronage, and financial support.
  • A strategic thinker who understands how to use strong business and financial management skills effectively in a mission driven setting.
  • A leader who is also a team player and understands how to develop and work with a strong team, building on a successful base.
  • An entrepreneur who can find and execute creative solutions.
  • A skilled networker with the people, political, and advocacy skills to build and strengthen collaborative relationships with existing and new business and civic partners and with the philanthropic community, creating and communicating reciprocal benefits.
  • A community-oriented individual who can embrace Austin’s rich and eclectic culture and capitalize on the strong growth in the Greater Austin region.
  • A visionary leader who can inspire and motivate trustees, staff, internal and external stakeholders and the public, and who has the standards of integrity, ethics, transparency and fairness to be an effective leader of the Long Center.

Important Note: The information contained in this job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job Descriptions are subject to change at the discretion of the Long Center. The Long Center is an EOE Employer.

Long Center President and CEO Full Description ›

For more information contact:

Dorothy Drummer
Dorothy Drummer & Associates
Executive Search Consulting
301 Congress, Suite 2100
Austin, TX 78701

(p) 512/320-9983
(c) 512/750-1664
dorothy@dorothydrummer.com

Housekeeping, Full Time

Summary: The responsibilities of this position include the physical maintenance, housekeeping, and upkeep of the Long Center facility, including the City Terrace, to ensure proper and cost-efficient operation and to maintain an attractive and inviting atmosphere.

Qualifications: Previous housekeeping experience of a minimum of one year in a large or institutional facility and demonstrated work performance, physical capacity required to perform the job including ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Availability to work night, weekend and holiday shifts as necessary. Reliable transportation required.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

  • Ensure regular cleaning of assigned areas of facility (internal and external spaces)
  • Restore the auditorium and all support areas to normal operating condition after each use
  • Cleans lobbies, lounges, rest rooms, corridors, elevators, and stairways
  • Sweeps, scrubs, waxes, and polishes floor, dusts furniture
  • Cleans rugs, carpets, upholstered furniture, and draperies
  • Washes walls, ceiling, and woodwork, windows, door panels, and sills
  • Empties wastebaskets, and empties and cleans exterior ashtrays
  • Transports trash and waste to disposal area
  • Replenishes bathroom supplies
  • Provides event and meeting set-up/tear-down for rooms and other spaces in the facility

Important Note: The information contained in this job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job Descriptions are subject to change at the discretion of the Long Center. The Long Center is an EOE Employer.

To Apply: 

Please email cover letter, resume, references and wage requirements for this position to: housekeepingcareers@thelongcenter.org. No phone calls please.

Internships

The Long Center is currently accepting applications for future internships. Internships are available in the following departments: Marketing, Development and Fundraising, Education, Administration and Finance, Programming, Box Office and Web Development.

  • Spring application deadline: November 8
  • Summer application deadline: May 1
  • Fall application deadline: August 4

Apply to be an intern at the Long Center ›

Available Internship Positions

Database Intern The Database Management intern will work closely with the Database Manager to learn how to create data solutions that fit the needs of the organization, transfer data between different databases, and keep database files clear and concise. The intern will interact across different departments such as Marketing, Sales and Development/Fundraising. The intern will be able to see how the data is used across multiple departments and see what is needed for the many projects the Long Center works on – from grant support to sales trends.

Intern Responsibilities may include:

  • Help to troubleshoot and find root causes of flawed data
  • Running reports using various forms of data
  • Assist in keeping database information accurate and up-to-date

Skills/Qualifications:

  • Self-starter, able to work without constant direction
  • Detail orientated and accountable
  • Able to do data entry and other repetitive tasks
  • Strong computer skills including the use of databases (Spectra/Paciolan and Blackbaud systems are what we use, however any database experience will be preferred), Microsoft Excel, Work and Outlook
  • Relevant majors preferred

Ticket Office Intern The Ticket Office Intern position is intended to introduce individuals to all aspects of the Long Center’s ticket office operation. Individuals will gain experience in customer service management, day to day operations, event will call and a greater understanding of the Long Center as a whole. The position will focus on assisting with the Group Sales department with lead generation, mailings and season schedule distribution. The Ticket Office Intern will also attend meetings to learn networking and marketing meeting strategies. The intern will also be required to work most events and other non-ticket office events (Guest Services, Development, Marketing or Programming) as assigned. Skills/Qualifications

  • Attention to detail
  • Excellent customer service
  • Data entry
  • Cold calling
  • Strong computer and communication skills
  • Ability to work flexible and non-traditional hours (including evenings, weekends)

Education Intern The Education Intern works closely with the Programming and Communications Manager and the Producer of the Greater Austin High School Musical Theatre Awards to help in a variety of capacities with the preparation, marketing and administration of everything that goes into putting on the Greater Austin High School Musical Theatre Awards. This internship requires a two (2) semester commitment. Skills/Qualifications

  • Advanced proficiency in social media (facebook, twitter, tumblr, Instagram, Pitnerest, etc.)
  • Savvy with high school students and trends
  • Great phone skills to interface with schools, high school students, etc.
  • Detail oriented and accountable
  • Self-starter; able to work well without constant direction
  • Strong oral and written communication skills
  • Strong organizational skills and attention to detail
  • Strong computer skills including the use of databases, Microsoft Word and Microsoft Excel

Fundraising Intern The fundraising intern works regularly with Fundraising & Development, Marketing and Production departments to plan and implement high level special events, promotional events and patron appreciation activities. The ideal candidate will be an organized, mature, personable and detail-oriented with excellent communication and critical thinking skills. Intern responsibilities may include:

  • Providing support for the major fundraising gala and several smaller exclusive events each season, including Patron Meet and Greets, Donor Appreciation events and donor lounges at concerts and other events, as needed
  • Generating and maintaining invitation and related lists for events and the Donor Lounge
  • Coordinating benefits mailings and CRM data entry
  • Assisting with Annual Anniversary Party auction needs and materials
  • Coordinating grants calendar and assisting with applications
  • Developing opportunities for promotional events and activities including partnerships with other organizations and individuals
  • Monitoring and providing content for social media projects, including Twitter, Facebook, and the Long Story Short blog

Skills/Qualifications

  • Strong computer skills including the use of databases, Microsoft Word and Microsoft Excel
  • Experience with Adobe Creative Suite is a plus, but not required

Marketing Intern The Marketing Department is primarily responsible for the marketing and sales of Long Center Presents productions throughout the season (September – June). The department manages the Long Center’s website and content and coordinates branding and awareness through public relations, printed and collateral materials in support of Long Center Presents.  Interns will enhance written and oral communication skills and learn about practical marketing strategies. Intern responsibilities may include:

  • Assisting with developing and executing marketing strategies for promoting performances, programs and services
  • Coordinating outreach efforts to local businesses and organizations
  • Writing to include: press releases, media alerts, mass email communication, blog and social media posts
  • Coordinating editorial calendar requests
  • Writing and proofreading blog submissions
  • Fulfilling community donation requests
  • Assisting with and attending special events as needed
  • Some database and file management
  • Other duties as assigned

Skills/Qualifications

  • Self-starter; able to work well without constant direction
  • Strong oral and written communication skills
  • Strong organizational skills and attention to detail
  • Familiarity with AP Style preferred
  • Communications, Marketing/Advertising, Business or other relevant majors preferred

Programming & Administration The Programming Intern will help the department update the calendar and database as shows are booked.  Once events are booked they may be asked to fulfill contracts for guest artists, assist with building rental contracts, reach out to vendors for payment information and schedule artists needs (hotel, ground transportation, and hospitality).  They will also be responsible for assisting me in our weekly calendar meeting.  Other duties include maintaining and running reports from EMS (Event Management Software) and assisting with the management of some Long Center produced events. Skills Qualifications

  • Self-starter; able to work well without constant direction
  • Strong oral and written communication skills
  • Strong organizational skills and attention to detail
  • Strong computer skills including the use of databases, Microsoft Word and Microsoft Excel

Web Development Intern The Web Development Intern will work closely with the Digital Media Coordinator, who manages and administers the Long Center’s online and digital media presence as part of the Marketing department. Daily intern tasks will include updating and creating events on the Long Center website, editing pictures in Photoshop, blogging and working on a long-term programming project (front-end development). The intern may also complete general marketing duties as needed. Skills/Qualifications

  • Strong writing, editing, and interpersonal communication skills
  • Experience with CSS/HTML
  • Experience with Adobe Photoshop
  • Familiarity with CMS (especially WordPress)
  • Familiarity with PHP, MySQL
  • Familiarity with Javascript
  • Familiarity with Facebook, Twitter and other social media
  • Familiarity with SEO concepts and implementation

Volunteers

The Long Center welcomes those who wish to share their time and talents! Visit our volunteer page and take the next step towards becoming a Long Center volunteer.