Careers & Internships

AllSummerLong550_366
The Long Center is a fun and dynamic place to work in Austin. Please check the available listings below to see if we are accepting applications for employment. Applications for internships are accepted year-round.


Current Listings

BOX OFFICE SHOW SHIFT MANAGER

Summary: Responsible for pre-show preparations, supervising will call/ticketing staff, processing ticket sale orders and completing post show paperwork. Also Responsible for direct customer and guest service interaction to resolve any seating issues or patron complaints. Box Office experience using a computerized ticketing system, cash handling experience and experience supervising employees is required. Working on nights and weekends is required for position.

Qualifications: Some college preferred; one year of related experience or training; or equivalent combination of education and experience. Excellent communication skills and basic computer and keyboard knowledge necessary.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Prepare box office for will call and ticket sales on day of event
  • Supervise ticket staff during event
  • Provide direct sales assistance
  • Meet customer, client and guest service expectations, metrics and standards
  • Resolve customer problems in accordance with established Long Center guidelines
  • Prepare daily balance sheets of cash received and tickets sold
  • Prepare post show event reports

Important Note: The information contained in the job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job Descriptions are subject to change at the discretion of the Long Center. The Long Center is an EOE Employer. For full Job Description click here.

To Apply:
Please email cover letter, resume and references to sgriffin@thelongcenter.org. The position pay is $12.00 per hour part-time position (no benefits). No phone calls please.

Internships

The Long Center is currently accepting applications for future internships. Internships are available in the following departments: Marketing, Development and Fundraising, Administration and Finance, Programming and Box Office. 

Spring application deadline: November 8
Summer application deadline: April 1
Fall application deadline: August 1

Apply to be an intern at the Long Center ›

Available Internship Positions

Ticket Office Intern
The Ticket Office Intern position is intended to introduce individuals to all aspects of the Long Center’s ticket office operation. Individuals will gain experience in customer service management, day to day operations, event will call and a greater understanding of the Long Center as a whole. The position will focus on assisting with the Group Sales department with lead generation, mailings and season schedule distribution. The Ticket Office Intern will also attend meetings to learn networking and marketing meeting strategies. The intern will also be required to work most events and other non-ticket office events (Guest Services, Development, Marketing or Programming) as assigned.

Skills/Qualifications

  • Attention to detail
  • Excellent customer service
  • Data entry
  • Cold calling
  • Strong computer and communication skills
  • Ability to work flexible and non-traditional hours (including evenings, weekends)

Fundraising Intern
The fundraising intern works regularly with Fundraising & Development, Marketing and Production departments to plan and implement high level special events, promotional events and patron appreciation activities. The ideal candidate will be an organized, mature, personable and detail-oriented with excellent communication and critical thinking skills. Intern responsibilities may include:

  • Providing support for the major fundraising gala and several smaller exclusive events each season, including Patron Meet and Greets, Donor Appreciation events and donor lounges at concerts and other events, as needed
  • Generating and maintaining invitation and related lists for events and the Donor Lounge
  • Coordinating benefits mailings and CRM data entry
  • Assisting with Annual Anniversary Party auction needs and materials
  • Coordinating grants calendar and assisting with applications
  • Developing opportunities for promotional events and activities including partnerships with other organizations and individuals
  • Monitoring and providing content for social media projects, including Twitter, Facebook, and the Long Story Short blog

Skills/Qualifications

  • Strong computer skills including the use of databases, Microsoft Word and Microsoft Excel
  • Experience with Adobe Creative Suite is a plus, but not required

Marketing Intern
The Marketing Department is primarily responsible for the marketing and sales of Long Center Presents productions throughout the season (September – June). The department manages the Long Center’s website and content and coordinates branding and awareness through public relations, printed and collateral materials in support of Long Center Presents.  Interns will enhance written and oral communication skills and learn about practical marketing strategies. Intern responsibilities may include:

  • Assisting with developing and executing marketing strategies for promoting performances, programs and services
  • Coordinating outreach efforts to local businesses and organizations
  • Writing to include: press releases, media alerts, mass email communication, blog and social media posts
  • Coordinating editorial calendar requests
  • Writing and proofreading blog submissions
  • Fulfilling community donation requests
  • Assisting with and attending special events as needed
  • Some database and file management
  • Other duties as assigned

Skills/Qualifications

  • Self-starter; able to work well without constant direction
  • Strong oral and written communication skills
  • Strong organizational skills and attention to detail
  • Familiarity with AP Style preferred
  • Communications, Marketing/Advertising, Business or other relevant majors preferred

Programming & Administration
The Programming Intern will help the department update the calendar and database as shows are booked.  Once events are booked they may be asked to fulfill contracts for guest artists, assist with building rental contracts, reach out to vendors for payment information and schedule artists needs (hotel, ground transportation, and hospitality).  They will also be responsible for assisting me in our weekly calendar meeting.  Other duties include maintaining and running reports from EMS (Event Management Software) and assisting with the management of some Long Center produced events.

Skills Qualifications

  • Self-starter; able to work well without constant direction
  • Strong oral and written communication skills
  • Strong organizational skills and attention to detail
  • Strong computer skills including the use of databases, Microsoft Word and Microsoft Excel

Web Development Intern
The Web Development Intern will work closely with the Digital Media Coordinator, who manages and administers the Long Center’s online and digital media presence as part of the Marketing department. Daily intern tasks will include updating and creating events on the Long Center website, editing pictures in Photoshop, blogging and working on a long-term programming project (front-end development). The intern may also complete general marketing duties as needed.

Skills/Qualifications

  • Strong writing, editing, and interpersonal communication skills
  • Experience with CSS/HTML
  • Experience with Adobe Photoshop
  • Familiarity with CMS (especially WordPress)
  • Familiarity with PHP, MySQL
  • Familiarity with Javascript
  • Familiarity with Facebook, Twitter and other social media
  • Familiarity with SEO concepts and implementation

Volunteers

The Long Center welcomes those who wish to share their time and talents! Visit our volunteer page and take the next step towards becoming a Long Center volunteer.